At classicalfakebooks.com we want you to be pleased with your purchase Occasionally though, we know you may want to return items.
If for any reason you are displeased with your purchase, you can return it to us in its original condition, within 14 days, and we will send you a full refund for the price you paid for the item.
You can always return items if they are defective. Please note: we only accept returns of items that show signs of being used if they are defective. Please see “To return an item” below for details of how to return defective items to us.
Delivery charges for defective items:
If you are returning an item because of an error on our part or because it is defective, we will refund the delivery charges incurred in sending the item to you and your costs in returning it to us. Otherwise you will be responsible for those charges.
To return an item by post:
To return an item, please e-mail at firstname.lastname@example.org quoting your reference number. You will be provided with a Returns Number which you must include when sending back your order. Enclose a note giving the reason for the return, wrap the package securely and send the package to the address below
This returns policy does not affect your statutory rights.
Cancelling an item:
Under the United Kingdom’s Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. To cancel this contract, please fill out the back of the delivery slip that accompanies your items, giving the reason for the return as “Contract Cancellation” and send it to us within 7 working days of delivery. You should then return the relevant item within a reasonable time quoting your name and the order number which appears on the delivery slip. Please package the relevant item securely and send it to us at the following address.
The return address is:
Classical Fake Books
Phone (+44)( 0)1825 733052